Privacy Policy
1. Introduction
Welcome to SearchPie ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify app, SearchPie (the "App"). By installing the App, you agree to the terms of this policy.
2. Collection of Your Information
We collect information required to provide our SEO and speed optimization services, including:
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Personal Data: Name, email address, and store URL provided during installation.
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Shopify Store Data: We access product details, orders, and customer metadata necessary for the App's technical functions.
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Google User Data: See Section 3 for detailed compliance.
3. Google User Data and API Compliance
SearchPie connects to your Google services to provide a unified SEO dashboard. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
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Data We Access:
- Google Search Console (GSC): Performance data (queries, clicks, impressions) and sitemap status.
- Google Merchant Center (GMC): Product feed data, titles, prices, and diagnostic issues.
- Google Analytics (GA4): Traffic data and user behavior metrics for reporting.
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How We Use Your Google Data:
- Display and Reporting: We retrieve this data strictly to display it within your SearchPie dashboard, allowing you to monitor SEO and product health in one place.
- Actionable Insights: We analyze the data to provide optimization recommendations. This process is handled solely by SearchPie’s internal systems. We do NOT use any third-party AI models (such as ChatGPT or any other external AI providers) to process or analyze Google user data.
4. No Sharing of Google User Data
SearchPie does not share, sell, or transfer your Google user data to any third-party service providers, AI sub-processors, or external platforms. We do not use Google user data for serving advertisements.
We do not allow any "other" third parties to access your connected Google account data.
Human access to your data is strictly prohibited unless specifically requested by you for technical support purposes.
5. Disclosure of Your Information
We may only disclose information in the following limited circumstances:
- By Law: If required to respond to legal process or protect the safety of others.
- Business Transfers: In connection with a merger or sale of company assets, provided the receiving party adheres to these same privacy standards.
6. Security and Retention
- Encryption: All data is encrypted in transit using TLS and at rest using AES-256.
- Data Deletion: You have full control. If you unlink your Google account or uninstall the App, all related Google data is immediately and permanently deleted from our systems.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at: searchpie@pielab.io