Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the site.

1. Introduction

Welcome to SearchPie ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify app, SearchPie (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not use the App.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.

2. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect via the App depends on the content and materials you use, and includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you install the App.
• Financial Data: We do not collect or store any financial information, as all payments are processed through Shopify's secure payment gateway.
• Shopify Store Data: We access information related to your Shopify store, including product details, orders, customers, and other relevant data required for the App to function.

3. Google User Data and API Compliance

To provide our core features, SearchPie connects to your Google services. Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

• Data We Access: When you grant SearchPie permission, we access specific data from the following Google services:
  • Google Account Information: We use your basic profile information (name and email address) to create and manage your SearchPie account and to distinguish you from other users.
  • Google Search Console (GSC): We access your website's performance data, including queries, clicks, impressions, CTR, and average position. We also access sitemap information and indexing status to identify SEO issues and opportunities.
  • Google Merchant Center (GMC): We access your product feed data, including product titles, descriptions, prices, images, and availability, as well as account issue diagnostics.
  • We may also reference publicly available information associated with your connected website to supplement our analysis.
• How We Use Your Google Data: Your Google data is used exclusively to power the features within the SearchPie application. Our process is as follows:
  • For Reporting and Analysis: We process the data gathered from GSC and GMC to compile reports that allow you to oversee issues related to your website's SEO and product listing health.
  • To Provide Solutions: Our application analyzes this data to provide you with concrete, actionable solutions and optimization recommendations. This analysis may be assisted by our internal artificial intelligence (AI) and machine learning (ML) models to enhance the quality of the recommendations.
  • The data is used strictly for providing and improving these user-facing features. We do not transfer, sell, or use this data for serving advertisements.

4. Use of Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:

• Create and manage your account.
• Provide and deliver the products and services you request, process transactions, and send you related information, including confirmations and invoices.
• Improve the App and our services.
• Monitor and analyze trends, usage, and activities in connection with our App.
• Provide customer service and respond to your comments, questions, and requests.

5. Disclosure of Your Information

We do not share, sell, rent, or trade your personal information with third parties for their commercial purposes. We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, hosting services, and customer service.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information.

• General Security: We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction.
• Google Data Security: We are committed to safeguarding the Google data you entrust to us. We employ robust security measures, including:
  • Encryption: All Google data is encrypted in transit using Transport Layer Security (TLS) and encrypted at rest using industry-standard AES-256 encryption.
  • Access Control: Access to Google user data is strictly limited to authorized personnel whose job responsibilities require it. We enforce strict access controls and conduct regular audits.
  • Data Minimization: We only request access to the specific data scopes that are essential for the functioning of our application.

While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

searchpie@pielab.io